Privacy Policy

Shamrock Logistics LLC

We at Shamrock Logistics LLC ("we," “our,” or "Company") have created this privacy policy (“Policy”) to demonstrate our commitment to protecting your personal information and informing you about how we handle it. This Policy applies to: (a) information we collect from when you are on this website; (b) information collected in email, text, and other electronic messages between you and this website, and (c) any information we collect when you interact with our advertising and applications on third-party websites and services, provided those applications or advertisements include links to this Policy.

This Policy does not apply to information collected by: (a) us offline or through any other means (including on any other website) or (b) any third party, including through any application or content (including advertising) that may link to or be accessible from or through this website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this Policy. This Policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. The date of last modification will be visible at the top of the Policy.

Age Restrictions

We restrict use of our website to individuals age eighteen and above. Therefore, please note that nowhere on the website do we knowingly collect or maintain personal information from children under the age of eighteen. If you become aware that personal data about a person under the age of eighteen has been provided to us, please immediately contact us using the details below.

Third-Party Content and Links

The website may include content or links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Marketing Communications

By using Company’s website or submitting an application or a quote request, you agree and understand that Company may use the personal information you provide to carry out direct marketing by sending you automated marketing emails which can include, but are not limited to, general business updates, banner ads, special offers, promotional materials, newsletters, information or special event information. Additionally, Company may also send such marketing communications by text message but only if you provide your express consent for such SMS messages when you submit your application or quote request to our website. Company further reserves the right to also elect to send such direct marketing to you by phone call. Any calls Company makes shall be in compliance with the Telephone Consumer Protection Act (“TCPA”) and all other state and federal regulations. Company may further use your personal data in the aggregate to assess performance of our website, campaigns and marketing channels. When submitting an application or a quote request, you can deny Company authority to send marketing text messages by refusing to check the “I agree to receive SMS messages” option. Even after Company is authorized to send marketing messages, you are free to withdraw your consent for the Company to send marketing messages at any time, by contacting us as detailed in the relevant Opt-Out Policy section of this Privacy Policy or as detailed in any direct marketing that you receive or by clicking the ‘unsubscribe’ button or replying “STOP” at the bottom of any of our emails or text messages. In the event Company elects to send marketing communications by phone, you can verbally request to opt-out of such contact on the call or email us at contact@shamrock-logistics.com. If you ever need help with the marketing messages or calls, please contact us at contact@shamrock-logistics.com.

IP Address

Like most websites, each time you visit our website, we will automatically collect your IP address. In order to administer and optimize the website for you, we use your IP address to help identify you and gather general demographic information about you.

Information We Collect About You and How We Collect It

We may collect, use, store and transfer several different types of information from and about users of our website, including information:

• 1. by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted or otherwise individually known online or offline (“Personal Information”); and/or
• 2. that is about you but does not individually identify you, such as race, age, or gender.

We collect this information through several methods:

• 1. information you directly provide yourself through registration, use or subscription to of any of our services or by taking part in any interactive features (including surveys, research, or any special events). This information mainly includes:
• 1. contact information such as your name, email address, phone number, and address (“Contact Information”)
• 2. information about how you use the website, including information about what pages you view and how you generally browse on the website, may be automatically collected
• 3. information about your device and its software. This information may include:
• 1. your IP address
• 2. browser type
• 3. internet service provider
• 4. platform type
• 5. the site which you came from
• 6. the site you go to when leaving our website
• 7. date and time stamp from being on our site
• 8. cookies that identify your browser or account
• 9. Additional information for mobile users may include:
• 1. Unique mobile device numbers (such as device ID, IDFA, google AdID)
• 2. Device type, model, and manufacturer
• 3. Mobile device operating system information
• 4. Mobile carrier
• 5. Other apps you have downloaded
• 4. information collected through your communications with us, including those through email, phone or SMS.
• 5. information about your location through GPS, wi-fi, or other methods in order to obtain your location. We may also approximate your location through your IP address.

Cookies and Tracking Technologies

We use cookies and other similar tracking methods (such as web beacons)(“Cookies”) to automatically collect information, measure and analyze which parts of our website you open, enhance your experience using the website, and, if applicable, provide you with targeted marketing on the website. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. Additionally, some pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and tracking pixels) that permit Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Our service providers and our business partners may collect information about your online activities on the website through Cookies by linking your website information and activity across all your devices. We do not control these third-parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• 1. to help us efficiently operate the website
• 2. to help maintain the safety, security and integrity of our service and business
• 3. process your registration on our website, including verifying your information to ensure its accuracy
• 4. to contact you in connection with your transactions or activities on the website
• 5. to present our website and its contents to you
• 6. to personalize your experience and customize content to your interests, including targeted offers and ads
• 7. to provide you with information, products, or services that you request from us
• 8. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• 9. to notify you about changes to our website or any products or services we offer or provide though it
• 10. for our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns, including to inform our machine learning for purposes such as user engagement
• 11. to inform you of products, programs, services, or promotions that we believe may be of interest to you
• 12. where we need to comply with a legal or regulatory obligation, such as to respond to law enforcement requests and as required by applicable law
• 13. in any other way we may describe when you provide the information; or
• 14. for any other purpose with your consent.

Why We Collect Your Information

• 1. to efficiently and accurately provide you with services
• 2. to manage our relationship with you
• 3. to communicate any changes in our policies or inform you of any events
• 4. to process all billing processes
• 5. to administer and protect our business and members
• 6. to deliver content and advertisements to you
• 7. to improve our website, services, marketing, and customer relationships
• 8. to respond to law enforcement requests or government requirements
• 9. to help us detect abuse, fraud, and illegal activity
• 10. to ensure that your information is valid
• 11. to enforce our terms, conditions, and policies; or
• 12. for any other purposes disclosed to you at the time we collect your information.

Disclosure of Your Information

SMS opt-in or phone numbers collected for SMS purposes are not being shared.

We may also disclose your personal information:

• 1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• 2. To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• 3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Sharing Information with or Selling Your Information to Third Parties

We do not share or sell any information that you share with us to Third Parties with the exception of sending pertinent information to carriers that we are engaged with to facilitate the transport of your vehicle.

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the use of the personal information you provide to us. Before we send any marketing communications, including emails, text messages, or phone calls, we make sure to obtain your explicit consent. Additionally, we have created specific mechanisms to provide you with the following methods of control over our use of your information:

• 1. Tracking Technologies and Advertising . You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• 2. Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own services, you can opt-out by sending us an email stating your request to contact@shamrock-logistics.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
• 3. Text Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Shamrock Logistics LLC, from 8885986873 regarding account notifications, customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 8885986873 or contact@shamrock-logistics.com. Mobile opt-in information is never shared with third parties.
• 4. Text Messaging Opt-Out Policy
• You can opt-out of receiving text messages from us at any time. To opt-out, reply STOP to any message you receive from us. After you opt-out, you will no longer receive text messages from us, except for a single confirmation message of your opt-out.
• 5. Email Opt-Out Policy
• Every automated email from the Company includes a clear and accessible opt-out mechanism. We respect your preferences and will promptly honor your request to unsubscribe.
• To opt-out, reply STOP to any email you receive from us. After you opt-out, you will no longer receive emails from us, except for a single confirmation of your opt-out.
• 6. Telephone Opt-Out Policy
• In the event Company elects to send marketing communications by phone, every automated phone call from the Company will include a clear option to opt-out of any future phone calls. We respect your preferences and will promptly honor your request to halt phone calls.

Your Rights

You may submit a request to access or delete the information we have collected about you by sending your request to us at the email address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. We do not discriminate based on the exercise of any privacy rights that you might have.

Accessing and Correcting Your Information

You may also send us an email at contact@shamrock-logistics.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California Residents

This section applies to you if you are a resident of the state of California. California law requires us to disclose certain information regarding the categories of personal information we collect. For purposes of this section, “personal information” has the meaning provided by the California Consumer Privacy Act (the “CCPA”) and does not include information that is publicly available, that is deidentified or aggregated such that it is not capable of being associated with us, or that is excluded from the CCPA’s scope, such as personal information covered by certain sector-specific privacy laws, such as HIPAA, the FCRA, the GLBA or the Driver’s Privacy Protection Act of 1994. This section does not apply to information relating to our employees, contractors, applicants and other personnel.

If you are a California resident, once a calendar year, you may be entitled to obtain information about personal information that we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information, as well as the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To submit such a request, contact us at contact@shamrock-logistics.com.

Additionally, California residents have the right to opt out of all sales or sharing of personal information. To do so, email us at contact@shamrock-logistics.com. Please note, even if you opt out, we will still disclose your information to our service providers and contractors for business purposes in accordance with California law and our privacy policy.

Your State Privacy Rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Montana, Oregon, Tennessee, Texas, Utah, and Virginia each provide their state residents with rights to:

• 1. confirm whether we process their personal information
• 2. access and delete certain personal information
• 3. data portability; and
• 4. opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

• 1. correct inaccuracies in their personal information, taking into account the information's nature processing purpose; or
• 2. opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to the email listed below.

To exercise any of these rights please email us at contact@shamrock-logistics.com. To appeal a decision regarding a consumer rights request please email us at contact@shamrock-logistics.com.

Data Security

While we have implemented measures designed to secure your personal information from unauthorized access, the safety and security of your information also depends on you. Where we have given you, or where you have chosen, a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Policy to check for any changes.

Contact Informations

Email us at contact@shamrock-logistics.com for privacy questions.

Date Last Modified 7/15/2025.